Take Security, Compliance, and User Experience to the Next Level
Take Security, Compliance, and User Experience to the Next Level
With increasing cyber threats and evolving regulatory compliance standards, enterprises across New Zealand are prioritizing robust identity and access management strategies. API Connects is helping New Zealand businesses safeguard digital identity and streamline user access through modern IAM services. Leveraging technologies like Azure AD B2C, Okta, and Auth0, we deliver tailored identity access management solutions that meet unique security needs.
Here are the challenges that our IAM engineers tackle on a daily basis:
Many organizations rely on outdated or rigid IAM solutions that struggle to scale and adapt to the growing needs of modern businesses. These legacy systems often fail to support dynamic user profiles, B2B integrations, or cloud-based environments, leading to poor scalability and limited flexibility for today’s complex needs.
Traditional IAM platforms can be cost-prohibitive for businesses, especially as user bases grow. These platforms often come with high upfront costs, expensive licensing, and limited customization options, which lock organizations into costly solutions that lack extensibility and poor customer support.
Managing access for internal staff, external partners (B2B), and end customers (B2C) with separate IAM solutions can create complexities, resulting in fragmented user experiences, security risks, and increased administrative overhead. Unified access management is crucial for seamless operations across multiple user types and environments.
Many IAM platforms provide limited options for storing and managing user data, especially when businesses need to customize user profiles for specific needs like multiple address fields and customer preferences. This lack of flexibility makes it difficult to capture dynamic user attributes or meet specific business requirements.
Legacy systems often lack built-in flexibility for custom validations or workflow automation related to password policies and user onboarding, leading to the need for costly custom development. Manual interventions can also slow down processes, increasing both time and cost to maintain secure, efficient workflows.
Traditional IAM systems often offer limited options for customizing user interfaces (UI) for registration, login, and self-service portals. This lack of flexibility results in a subpar user experience and forces businesses to invest in complex frontend development for branding and UI consistency.
Many IAM systems struggle with slow response times and limited API support, which can negatively affect the performance of mobile apps, web apps, and backend systems. Lack of real-time access to user data or the inability to perform secure operations on user profiles via APIs can severely affect user experience and scalability.
Limited built-in analytics, logging capabilities, and monitoring can make it challenging to meet compliance and audit requirements. This lack of visibility leads to delayed response times in case of incidents and can result in costly security breaches or failure to meet legal requirements.
The administrative burden of managing user accounts, handling support tickets, and maintaining complex IAM systems can quickly escalate costs. Traditional IAM platforms often require manual user management, lack automation features, and have limited self-service options, leading to inefficiencies and increased operational expenses.
At API Connects, we specialize in Identity and Access Management (IAM) services, offering a full suite of solutions covering design, architecture, implementation, optimization, and ongoing support. Our IAM engineers help Aotearoa businesses enhance security, streamline user access, and ensure seamless integration across platforms for staff, customers, or partners. Built with flexibility and scalability in mind, our IAM solutions ensure that your IAM system evolves with time. Here are the Identity and Access Management we are widely consulted for:
Our IAM Design & Architecture services in New Zealand focus on creating a customized, scalable, and secure IAM infrastructure that aligns with your business needs and growth. We take a strategic approach to designing your IAM framework, ensuring that it integrates smoothly with your existing systems and supports both current and future requirements.
Key capabilities:
We help NZ enterprises evaluate and select the right IAM products based on unique business needs, size, and industry. Whether you need Okta, Auth0, Azure AD, Ping Identity, or AWS Cognito, our IAM engineers and consultants will guide you in choosing the solution that best fits your environment and budget.
Key capabilities:
Our IAM consultants will conduct a thorough review of existing IAM systems and suggest improvements to ensure that enterprise infrastructure is secure, optimized, and cost-efficient. We identify any security risks, inefficiencies, or gaps in existing systems, and implement best practices to strengthen the IAM environment.
Key capabilities:
Our Auckland based IAM engineers develop custom workflows for identity management processes like onboarding, role assignment, and user access provisioning. We also extend default identity attributes, enabling businesses to add custom fields to user profiles, supporting different types of customers, partners, or staff members.
Key capabilities:
API Connects assist clients in integrating IAM system with OpenID Connect (OIDC) and other identity federation protocols, enabling single sign-on (SSO) and ensuring that identity solution works seamlessly across applications and services ecosystem.
Key capabilities:
Our Identity Access Management developers build secure and easy-to-use self-service portals where users can manage their profiles, reset passwords, and perform routine actions like updating contact information and changing security settings. This enhances user satisfaction while reducing the burden on IT teams.
Key capabilities:
API Connects helps decision makers build internal user management applications for HR, IT, or security teams to manage staff access, assign roles, and oversee user activity. These tools simplify the management of staff accounts and integrations with existing IAM systems.
Key capabilities:
If you’re planning to migrate IAM platforms (e.g., from Okta to Azure AD or Auth0 to Ping Identity), our Aotearoa based IAM engineers offer seamless migration services, ensuring your users, roles, and policies are securely transferred without disrupting operations.
Key capabilities:
As the leading IAM solutions provider in New Zealand, we provide continuous support for IAM systems, offering proactive monitoring, troubleshooting, and updates. Our engineering team will ensure that your IAM platform remains secure, compliant, and optimized.
Key capabilities:
API Connects deployed seasoned engineered talent and diverse technology stack to deliver robust identity and management solutions. No wonder, the leading enterprises are using our IT solutions in New Zealand to ensure secure authentication and efficient user management for millions of customers. But that’s not all. Here are the advantages that make us the best Identity Access Management service providers in New Zealand:
Our engineers offer design, implementation, optimization, migration, and ongoing support, providing a complete IAM solution.
We create tailored IAM solutions based on your unique business needs, ensuring security, scalability, and ease of use.
Whether you use Okta, Auth0, Azure AD, or other IAM platforms, we have the development expertise to design and support your environment.
Our IAM solutions grow with your business, ensuring that user access remains secure and efficient at any scale.
API Connects delivers cost-efficient IAM solutions that balance performance and security without unnecessary overheads.
There is no dearth of IAM challenges that enterprises come across when they plan IAM transformation. Slow IAM systems, insufficient analytics, and poor UI UX are only some of them. Thankfully, our team of IAM engineers has vast experience in overcoming unique Identity Access Management obstacles. Some enterprises couple our IAM expertise with cloud and integration solutions and DevOps infrastructure management solutions to multiply technology gains. Have a look at these case studies and work examples to come across relevant IAM success stories:
Client Overview:
Auckland-based organization needed a scalable and secure Identity and Access Management (IAM) solution to manage over 100,000 customers. The client chose Azure AD B2C for its flexibility, scalability, and security.
Approach and deliverables:
We led the design, implementation, and migration to Azure AD B2C, ensuring a seamless transition with enhanced security and a custom user experience. Here are the major project deliverables:
Results & Impact:
Seamless Migration: Over 100,000 customer profiles were successfully migrated with no data loss and minimal disruption.
Enhanced Security: Integrated risk-based MFA improved security without compromising user convenience.
Improved User Experience: Custom self-service features and a branded UI led to a smoother and more intuitive user experience.
Scalable Solution: Azure AD B2C provides the client with a future-proof IAM solution that will scale as their user base grows.
Technologies deployed: Azure AD B2C, REST APIs, Custom UI/UX Design, Risk-Based MFA
Client Overview:
An Auckland-based organization required a scalable Identity and Access Management (IAM) solution for managing both resellers and end customers within the same Azure AD B2C tenant. The solution needed to support over 1M+ users while providing distinct user experiences for each group.
Approach and deliverables:
We designed and implemented a custom Azure AD B2C solution that enabled seamless management of two customer types within the same tenant, leveraging custom attributes and workflows to deliver personalized experiences for both resellers and end clients. Here are the major project deliverables:
Results & Impact:
Technologies deployed:
Azure AD B2C, Custom, Attributes & Workflows, REST API Integration, App Insights & Azure Log Analytics
Client Overview:
A startup needed a scalable and secure Identity and Access Management (IAM) solution to manage user access across their internal systems and third-party applications. They chose Okta AD to streamline staff onboarding and simplify access management.
Approach and deliverables:
We implemented Okta AD to centralize user management and streamline staff access across key platforms. The solution provided seamless integrations with the startup’s internal portals and essential third-party apps to automate access provisioning and role-based permissions. Here are the major project deliverables:
Results & Impact:
Technologies deployed:
Okta AD, AWS & Azure, Notion & Confluence, Role-Based Access Control (RBAC)
Client Overview:
A Client sought a more scalable Identity and Access Management (IAM) solution to handle both B2B and B2C user bases. They migrated from Firebase to Auth0 to meet the growing needs of managing resellers, staff, and end customers under one unified platform.
Approach and deliverables:
We successfully replaced Firebase with Auth0, enabling the client to meet their B2B-B2C requirements. The solution supports both reseller teams and end customers in a single tenant, simplifying user management and enhancing security. Here are the major project deliverables:
Results & Impact:
Technologies deployed:
Auth0, Firebase Migration, Role-Based Access Control (RBAC), Custom Web App Development
API Connects uses a diverse technology stack to deliver robust identity and management solutions. The leading brands of New Zealand are using our IAM technology, and also smart IoT solutions to ensure secure authentication and efficient user management for millions of customers. These technologies also provide seamless integration and scalability, allowing enterprises to enhance user experiences while maintaining strict compliance and security protocols.
Safeguard your sensitive data with our technology expertise and the right selection of tools.
Looking to strengthen your security and streamline user access? Our team of IAM engineers in Tāmaki Makaurau (Auckland) is here to provide expert advice and help you implement the best Identity and Access Management solutions, tailored to your business needs.
Using decade spanning IAM experience, we ensure secure authentication and seamless user management across all platforms. Whether you work in finance, FMCG, healthcare, logistics, or any other industry, fill out the form to schedule a free consultation, and explore how our IAM solutions can help you enhance security, improve operational efficiency, and fuel business growth.